Privacy Policy

Your information and your request. This policy explains how we collect, use, and handle your information across our verification services.

Last Updated: July 13, 2026

Table of Contents

1. Introduction 2. Information We Collect 3. How Your Information Is Used 4. Data Protection 5. Sharing of Information 6. Client Portal Security 7. Report Access & Retention 8. Your Rights 9. Privacy Questions & Contact Information

1. Introduction

Welcome to Nexus Property & Business Services. We are committed to protecting your personal information and your right to privacy. When you visit our website and utilize our on-ground verification services, you trust us with your personal and property-related information. This Privacy Policy outlines our guidelines regarding the collection, handling, and protection of your data when you request or receive services from Nexus.

2. Information We Collect

We collect information that you voluntarily provide to us when you request a service quote, register on the Client Portal, or communicate with our team. Personal Identifiers: Name, email address, phone number, and mailing address. Property-Related Data: Coordinates, plot details, volume/folio numbers, gate codes, tenant contact details, and site instructions necessary to execute visual verifications. Media & Documentation: Photographs, video walk-throughs, drone footage, and visual condition reports generated for your portfolio. Financial Information: Payment details required to process service fees.

3. How Your Information Is Used

We use the information you provide to respond to your request, coordinate the agreed service and deliver your reports. This includes dispatching field agents, compiling visual verification reports, sending status updates, and administrative account management.

4. Data Protection

We maintain administrative and operational controls designed to safeguard client information against unauthorized access, disclosure, or misuse. Access to assignment records and property data is restricted to authorized personnel performing services on your behalf.

5. Sharing of Information

We do not sell, trade, or transfer your personally identifiable information to outside parties without your consent, except as required by law or to trusted third-party service providers assisting in operating our platform and executing requested services under strict confidentiality.

6. Client Portal Security

Client portal access requires login credentials assigned to authorized account holders. You are responsible for maintaining the confidentiality of your credentials and notifying Nexus promptly of any unauthorized access.

7. Report Access & Retention

Your Access Period: Your service agreement confirms how long reports and media remain available and when that access period starts. When Service Ends: We explain how termination affects report access and when records are deleted or retained under the applicable policy. Keeping Your Copies: You may request a copy of available assignment records before access expires.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. You may also inquire about the handling of your assignment records at any time.

9. Privacy Questions & Contact Information

For questions about access, storage or handling of your assignment records, contact info@nexuspbs.net. Email: info@nexuspbs.net Phone USA Office: (561) 639-8772 Office Hours: Monday-Friday, 9:00 AM-6:00 PM Eastern Time Weekend Inquiries: Messages received outside office hours are reviewed during the next business period.